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Glossary List

Brand credibility is the trust and authority a brand holds in the eyes of its audience.

A call to action (CTA) prompts the audience to perform a specific task, such as leaving a response, subscribing to a newsletter, or purchasing a good or service.

A customer journey map is a tool to help decision-makers visualize how customers interact with a brand.

Search engine optimization (SEO) is the practice of enhancing a website's visibility on search engine results pages (SERPs) like Bing, Google, or DuckDuckGo.

Social proof is a psychological tool for making decisions. It involves an individual making a decision based on the opinions and actions of a trusted group.

A web strategy is a business’s long-term plan to use online platforms to achieve goals such as boosting sales, expanding reach, or offering online services.

Website credibility is the perception of trustworthiness a website establishes with its audience. It measures whether users find the site dependable and believable.

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